Hotel keys on your smartphone

Accor Key lets you open hotel doors using your smartphone. This app allows you to unlock your room door on your own mobile device and access a range of areas within participating Accor hotels: lifts, fitness centre, swimming pool and more, without having to ask for a key at reception.

Accor Key is part of Accor’s commitment to stringent hygiene and safety measures in participating hotels.

Use your smartphone as a key

- Mobile access

- Safe distancing for guests and staff

- Reduces surface contact and exposure to bacteria

- Ready-to-use convenience on your personal mobile device

- Environmentally friendly (reduces use of plastic key cards)

Download Accor Key to unlock the door to your next stays.

What's New in the Latest Version 5.9.0

Last updated on Apr 18, 2024

Enjoy your stay with Accor Key.

Accor Key is the loyalty program of Accor, one of the world's leading hotel operators. With over 5,300 hotels and resorts in 110 countries, Accor Key offers members a wide range of benefits and exclusive perks.

Earn Points and Enjoy Rewards

Accor Key members earn points for every stay at Accor properties. Points can be redeemed for free nights, room upgrades, dining experiences, and other rewards. The program features four membership tiers: Classic, Silver, Gold, and Platinum. Each tier offers progressively more benefits, such as welcome gifts, late checkout, and access to exclusive lounges.

Exclusive Offers and Discounts

Accor Key members receive exclusive offers and discounts on hotel stays, dining, and other services. They also have access to members-only sales and promotions. Members can enjoy discounts on dining at Accor restaurants, spa treatments, and other amenities.

Personalized Experiences

Accor Key uses artificial intelligence to tailor experiences for each member. Members receive personalized recommendations for hotels, restaurants, and activities based on their preferences and past stays. They can also use the Accor Key app to check in, make reservations, and manage their accounts.

Digital Services

Accor Key offers a range of digital services to enhance the guest experience. Members can use the Accor Key app to book stays, check in, and access their room keys digitally. They can also use the app to chat with hotel staff, order room service, and make restaurant reservations.

Partnerships and Benefits

Accor Key has partnerships with a variety of airlines, car rental companies, and other travel providers. Members can earn and redeem points across these partners, creating a seamless travel experience. Accor Key also offers benefits such as priority boarding, baggage handling, and car rental discounts.

Commitment to Sustainability

Accor Key is committed to sustainability. Members can earn points for staying at eco-friendly hotels, using sustainable transportation options, and reducing their carbon footprint. The program also supports Accor's environmental initiatives, such as reducing waste and promoting responsible tourism.

Conclusion

Accor Key is a comprehensive loyalty program that offers a wide range of benefits and exclusive perks. With its extensive network of hotels, exclusive offers, personalized experiences, and digital services, Accor Key makes travel more rewarding and enjoyable for its members. Whether you're a frequent traveler or simply looking for a special experience, Accor Key is the perfect program to enhance your journey.