See information about your account, credits, activate promotions and more!

The My TIM App is the simplest and fastest way for our customers to manage their mobile plan and their Live plan anytime, from anywhere and without spending the internet franchise!

- Automatic login: turn off wifi! Through the TIM network, your access to the app eliminates the need for a password.

- Consumption control: check what you have used and what you can still use in your package. And if you need more internet, hire additional packages.

- Invoice management: 2nd copy and barcode in 1 click.

- Recharge management: track your balance and make recharges via the app with a debit or credit card.

- Your service plan: for Controle, Postpaid and TIM Pré TOP customers, all information about the contracted plan.

- Tips, promotions and news in the Stay Inside section, in addition to exclusive benefits of the TIM pra MIM program.

- TIM Black Família customers: management of the plan, dependents and access to an exclusive service store.

What's New in the Latest Version 7.5.19

Last updated on Jun 9, 2024

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MEU TIM, meaning "My TIM" in Portuguese, refers to the self-service application provided by TIM Brasil, one of the largest telecommunications companies in Brazil. This comprehensive app empowers TIM customers to manage virtually every aspect of their mobile and fixed-line services with ease and convenience, directly from their smartphones or tablets. From checking account balances and data usage to making payments and activating new services, MEU TIM puts control firmly in the hands of the user.

One of the core functionalities of MEU TIM is account management. Users can readily access their current balance, view past invoices, and understand their spending patterns. This transparent overview of billing information allows for better budget control and eliminates surprises. The app also facilitates easy payment of bills, offering various methods including credit cards, debit cards, and bank transfers. Users can even set up automatic payments to ensure they never miss a due date and avoid service interruptions.

Data usage monitoring is another crucial feature of MEU TIM. Users can track their data consumption in real-time, identifying peak usage periods and adjusting their habits accordingly. The app provides clear visualizations of data usage, making it easy to understand how much data has been consumed and how much remains in the current billing cycle. This real-time monitoring helps users avoid exceeding their data limits and incurring extra charges. MEU TIM also offers the option to purchase additional data packages directly through the app, providing a seamless solution for managing data needs.

Beyond account management and data monitoring, MEU TIM provides access to a wide range of services and support options. Users can activate new services, such as international roaming or value-added services, with just a few taps. They can also manage their existing services, including changing their plan, adding new lines, or modifying their current subscriptions. The app also provides a platform for contacting customer support, offering various channels including chat, email, and phone. Users can access frequently asked questions, troubleshoot common issues, or connect with a representative for personalized assistance.

MEU TIM also offers personalized recommendations and promotions based on individual usage patterns. The app analyzes user behavior and suggests relevant plans, add-ons, and services that might be beneficial. This personalized approach ensures that users are always aware of the best options available to them and can easily take advantage of special offers and discounts.

The user-friendly interface of MEU TIM is designed for intuitive navigation and ease of use. The app is organized into clear sections, making it easy to find the desired functionality. The clean design and intuitive layout ensure a seamless and efficient user experience. Regular updates and improvements to the app ensure that it remains up-to-date with the latest features and functionalities, providing users with a consistently reliable and efficient self-service platform.

Security is a top priority for MEU TIM. The app employs robust security measures to protect user data and ensure the privacy of sensitive information. Features like two-factor authentication and secure login protocols provide an added layer of security, safeguarding user accounts from unauthorized access.

In conclusion, MEU TIM is a powerful and versatile self-service application that empowers TIM Brasil customers to manage their mobile and fixed-line services with ease and convenience. From account management and data monitoring to service activation and customer support, MEU TIM provides a comprehensive suite of tools and resources. The user-friendly interface, personalized recommendations, and robust security measures make MEU TIM an indispensable tool for any TIM customer. By providing a centralized platform for managing all aspects of their TIM services, MEU TIM simplifies the user experience and enhances customer satisfaction. The app's continuous evolution and incorporation of new features further solidify its position as a valuable resource for TIM subscribers, offering a convenient and efficient way to stay connected and in control.