This is an app which will be used by the ABSLI Sales person to explain the Prospect/ Customer about the Key features of the Insurance Policy. The Customer will also provide a Consent through the app. The complete video recording of this conversation will be recorded, and sent to the Central Operations team for scrutiny before Policy Issuance. This is to prevent Mis-selling of the policy by the Sales users to our customers.

ABSLI InstaVerify is a mobile application developed by Aditya Birla Sun Life Insurance (ABSLI) to streamline and expedite the verification process for insurance policies. This digital platform eliminates the need for extensive paperwork and physical document submissions, significantly reducing the time it takes to activate a policy. By leveraging technology, ABSLI InstaVerify aims to enhance customer experience and provide a seamless onboarding journey.

The application primarily focuses on verifying the identity and confirming the good health of the policyholder. This is achieved through a combination of digital tools and real-time data integration. Upon policy purchase, the applicant receives a link to download the ABSLI InstaVerify app. Once downloaded and installed, the applicant is guided through a simple and intuitive process.

The first step involves identity verification. The applicant is typically required to upload a photograph of a government-issued identification document, such as a passport, driver's license, or Aadhaar card. The app uses Optical Character Recognition (OCR) technology to extract relevant information from the uploaded document, automatically populating the required fields in the application. This eliminates manual data entry and reduces the risk of errors.

Following identity verification, the next stage involves confirming the applicant's health status. This is usually accomplished through a telemedical consultation, conducted directly within the app. The applicant can schedule a virtual appointment with a registered medical practitioner at their convenience. During the teleconsultation, the doctor may ask a series of health-related questions and review the applicant's medical history. In some cases, further medical tests may be recommended.

The entire process is designed to be paperless and contactless, promoting efficiency and convenience. The applicant does not need to physically visit any ABSLI branch or submit physical documents. All necessary information is captured and processed digitally, ensuring a quick turnaround time. The application also provides real-time updates on the verification status, keeping the applicant informed throughout the process.

ABSLI InstaVerify significantly benefits both the insurer and the insured. For the insurer, it reduces operational costs associated with manual processing and document verification. It also minimizes the risk of fraud and improves compliance. For the insured, it offers a hassle-free and convenient experience, eliminating the need for paperwork and physical visits. The quick turnaround time ensures that the policy is activated promptly, providing immediate coverage.

The application also incorporates robust security measures to protect sensitive personal information. Data encryption and secure storage protocols are implemented to ensure confidentiality and prevent unauthorized access. ABSLI InstaVerify adheres to industry best practices and regulatory guidelines for data privacy and security.

The application's user-friendly interface and intuitive navigation make it accessible to a wide range of users, regardless of their technical expertise. The app is available for download on both Android and iOS platforms, ensuring compatibility with most smartphones. Regular updates and enhancements are rolled out to improve functionality and address user feedback.

ABSLI InstaVerify represents a significant step towards digital transformation in the insurance industry. By leveraging technology, ABSLI aims to simplify and expedite the policy verification process, enhancing customer satisfaction and driving operational efficiency. The application's focus on convenience, security, and speed positions it as a valuable tool for both the insurer and the insured. As the insurance industry continues to evolve, digital solutions like ABSLI InstaVerify are expected to play an increasingly important role in shaping the future of insurance.