For Android 5.0 and above.

Find support for your Lenovo PC, tablet, smartphone, data center, and other Lenovo and Motorola devices. Quickly find solutions, view your warranty status and device information, optimize your phone, find your nearest service provider, check your repair status, and more.


Your ‘One-Stop’ Lenovo app

Lenovo Help can be installed on any Android-based device. You can even use our diagnostics and optimized features to troubleshoot issues with most of your Android devices, regardless of brand.


What’s New
• Have access to Lenovo product shop and services, all in one place
• Reorganize original Lenovo Support features
• Add a new 'Shop' section allowing users to explore, search, and purchase Lenovo products
• Integrate a unified Lenovo account in the new 'Me' section
• Update new UI


Service
• Need repair? Use our Service Provider Lookup feature to find your nearest service provider’s contact information, as well as location information via Google Maps. Then use the app to open a service ticket (select countries and products).
• Check the status of your repair (select countries, PC products only).
• Check your device’s warranty status and update your warranty end date by scanning proof of purchase documentation and submitting to our agents (select countries and products).
• Chat with one of our knowledgeable agents from within the app (Lenovo smartphones in India only).

• Find solution articles and videos to help you use your device more effectively and troubleshoot problems. Provide feedback directly to Lenovo about the article’s effectiveness.
• Having an issue with your Android smartphone or tablet? Run simple or game self-diagnostics on each component to help you identify the problem. Test your display, battery health and temperature, touch screen, sound, cameras, Wi-Fi, GPS, Bluetooth, and more. Works on any Android device! Game tests are available on speaker and microphone tests only
• View important information about your Android smartphone or tablet, such as CPU, RAM, and storage usage, model and IMEI information, and software statistics.
• Access Lenovo’s Support website and Community Forums within the app.


Shop
• Now you can explore, search, and purchase Lenovo products in your app!
• Check our picks of Lenovo products and special campaigns
• Explore all Lenovo products by categories, brands and series
• Filter and sort by product specs to easily find exactly the product you need
• Browse a list of bestsellers and sales
• The shopping feature is only available in limited countries and regions. We're now working hard to expand it to more regions


My Account
• Log in with Lenovo ID to access your unified Lenovo account
• Your history orders and shopping cart
• Your saved products from Lenovo’s Support website.
• Manage your Lenovo profile, wallet, and address book


We welcome your feedback about our app!

Please use the "About" option in the main menu of the app or leave us a comment here to let us know what you think.

NOTE: We cannot respond to product support requests or product complaints through Google Play comments or our in-app surveys.


Permissions requested by Lenovo Help
• Phone: Identify your Lenovo device’s Serial Number and IMEI. The app will never make phone calls.
• Your location: Set your location to get relevant service options, run diagnostics on your GPS sensor, and find your nearest service provider.
• Camera: Run diagnostics on your camera(s).
• Microphone: Run diagnostics on your microphone.
• Storage: Cache solution article images locally on your device for faster retrieval.

Lenovo is a multinational technology company headquartered in Beijing, China. Founded in 1984, the company has grown into one of the world's largest PC manufacturers, with a wide range of products that include laptops, desktops, tablets, and smartphones.

Early History and Growth

Lenovo's roots trace back to 1984, when it was founded as Legend Holdings in Beijing. The company initially focused on distributing imported computer components and assembling personal computers. In 1990, Lenovo released its first self-developed PC, the Legend 186, which quickly gained popularity in China.

Over the next decade, Lenovo expanded its product line and established itself as a leading PC manufacturer in China. In 2003, the company acquired IBM's PC business, which included the ThinkPad brand. This acquisition significantly boosted Lenovo's global presence and established it as a major player in the PC market.

Expansion and Diversification

In the years following the IBM acquisition, Lenovo continued to expand its product offerings and global reach. The company acquired Motorola Mobility in 2014, which gave it a strong foothold in the smartphone market. Lenovo also established joint ventures with companies such as Fujitsu and NEC, further expanding its presence in Asia and Europe.

Today, Lenovo is a global technology leader with a wide range of products and services. The company is the world's largest PC manufacturer and a major player in the smartphone, tablet, and server markets. Lenovo also offers a variety of software and services, including cloud computing, artificial intelligence, and data analytics.

Product Portfolio

Lenovo's product portfolio includes a wide range of devices and solutions for consumers, businesses, and enterprises. The company's flagship products include:

* ThinkPad laptops: Known for their durability, reliability, and security, ThinkPad laptops are popular among business professionals and students.

* IdeaPad laptops: IdeaPad laptops offer a range of features and styles for consumers, including budget-friendly options and high-performance gaming laptops.

* Yoga laptops: Yoga laptops are 2-in-1 devices that can be used as both laptops and tablets, offering versatility and portability.

* Moto smartphones: Moto smartphones offer a range of options for consumers, including budget-friendly models and flagship devices with premium features.

* ThinkSystem servers: ThinkSystem servers are designed for enterprise customers, offering high performance, reliability, and scalability.

Innovation and Technology

Lenovo is committed to innovation and technology development. The company has established research and development centers around the world, where engineers work on cutting-edge technologies such as artificial intelligence, machine learning, and blockchain. Lenovo also invests heavily in research and development partnerships with universities and other research institutions.

Corporate Social Responsibility

Lenovo is dedicated to corporate social responsibility and sustainability. The company has established a number of programs to reduce its environmental impact, promote diversity and inclusion, and support education and innovation. Lenovo is also a member of the United Nations Global Compact, a voluntary initiative that promotes responsible business practices.

Financial Performance

Lenovo is a publicly traded company listed on the Hong Kong Stock Exchange. The company has consistently reported strong financial performance, with revenue and profits growing in recent years. Lenovo is one of the most profitable PC manufacturers in the world and has a strong financial position.

Conclusion

Lenovo is a global technology leader with a wide range of products and services. The company is known for its innovation, quality, and customer service. Lenovo is well-positioned to continue its growth and success in the years to come.