"Strange Hunter" Steam's national gift was taken back. Merchant responded: Official mistakenly fucked

Recently, some players bought the "Monster Hunter: Wilderness" Steam gifts from the "Hongrui Video Game Shop" on Taobao were taken back, resulting in the inability to play normally. Players were worried that the Steam account would be affected and tried to contact the merchant to apply for after-sales service, but the merchant had lost contact and the problem was not solved.

According to netizens, the store has reopened, and the customer service claims that the transaction funds and methods meet the regulations. The problem is that the abnormal restrictions were caused by the official Steam operation. Since Steam did not refund the purchase principal, the store stated that it could not be refunded in full and proposed a negotiation plan to refund half of the purchase first.

In addition, some netizens revealed that in addition to "Monster Hunter: The Wild", games such as "Call of Duty" have also been taken back by Steam, indicating that such transactions have certain risks.

Taobao official customer service stated that the merchant’s deposit was insufficient and the platform has issued a reminder notice.