"Bad Gate 3" figure "disfigured" has failed! Official launch full refund

May 20 2025

  Board game giant Wizard has recently fallen into a major public relations crisis. The official figure of "Baldur Gate 3" launched by it has caused players to collectively protect their rights due to serious quality problems. This seven-character suit priced at RMB 360 (including core characters such as Asdellen and Karak) was exposed to a large-scale quality control disaster, which is cruelly contrasted with the official promotional pictures, and was ridiculed by players as "the wet mural-level paint of the Borja Church."

The series is called "Dungeons & Dragons: Icons Of The Realms: Baldur's Gate 3", and has been highly anticipated since its release at the end of last year. However, the first batch of European and American players who arrived this month set off a frenzy on social media: the characters' faces were collectively "melt waxy" deformed, the delicate facial features were muddy, and some figures even had hard flaws such as painting misalignment and joint degumming.

Faced with the endless stream of negative reviews, Wizards urgently issued an apology statement: "We have always been committed to creating an immersive gaming experience, but this product obviously deviates from this principle. Customers who purchase through official channels can receive a full refund without any conditions. Consumers from third-party channels should contact the seller directly to deal with it." The statement particularly emphasized that the company is working with the manufacturer to thoroughly investigate quality loopholes and will implement stricter quality controls on future products.

  Although the official promised a refund, the compensation plan has caused new controversy. Some players pointed out that the option of replacing the "meeting expectations" product through the official website is useless, because the statement implies that there is no remake plan in the short term. Some collectors were even more heartbroken: "These figures should have become holy objects for running the group night, but now they are like failed products cursed by evil gods."

This incident sounded the alarm for the board game industry: At a time when the IP derivatives economy is soaring, how to balance production capacity and quality control will become a survival issue that all manufacturers must face.

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